Contact Us – Sylvia & Roland
We're here to help! Our support team is available for questions about orders, products, shipping, or returns.
Customer Support
Email: support@sylviaandroland.com
Support Hours:
Mon – Fri: 9:00 AM – 6:00 PM EST
Sat – Sun: 10:00 AM – 3:00 PM EST
Response time: 6–12 hours
Business Information
Legal Business Name: Loli E Business
Brand: Sylvia & Roland
Location: United States
Website: sylviaandroland.com
Order Support
If you're contacting us about an order, please include:
- Your order number
- The email used for the order
- A short description of your request
Returns & Exchanges
For returns or exchanges, please contact our support team and include your order number.
Email: support@sylviaandroland.com
Track Your Order
You can track your order using the tracking link provided in your shipping confirmation email.
Helpful Information
- Shipping Policy
- Return & Refund Policy
- Privacy Policy
- Terms of Service
Connect With Us
Instagram: sylviaroland.us
Facebook: Sylvia & Roland
Feedback
We value your feedback. If you have suggestions, compliments, or concerns, contact us at:
Email: support@sylviaandroland.com
Last updated: 2026